AI automation for local business

Get More 5-Star Google Reviews. Automatically.

Oprus Media installs the review and lead engine your business is missing: automated review requests, an AI assistant that answers and qualifies every website visitor, and appointments booked straight into your calendar.

AI coverage
24/7

AI coverage

Typical go-live
~5 days

Typical go-live

Fake reviews, ever
0

Fake reviews, ever

Oprus AI

Online — replying in seconds

Hi! Can you book me in for a survey this week?
Absolutely. I have Thursday 10:00 or Friday 14:30 free — which suits you?
Thursday works.
Booked. I've sent a confirmation and added it to the team calendar.
Qualifying visitor…
88%
Consumers read reviews
Before choosing a local business
1 in 3
Enquiries arrive out of hours
Industry pattern, illustrative
5 min
Response window that wins
Speed beats polish on first contact
4.8★
Rating target we design for
Sustained through real customers only
The problem

Great businesses lose customers quietly

It isn't a marketing problem. It's a follow-up problem — and it repeats every single day.

Happy customers never leave a review

Most people are glad to review you — they simply never get asked at the right moment. Every silent customer is a competitor's advantage.

Manual follow-ups eat your week

Chasing reviews and leads by hand is the first task to slip when you're busy, so it happens inconsistently or not at all.

Website visitors leave without a trace

Enquiry forms only capture people ready to commit. Everyone else browses, hesitates and quietly clicks away.

The Oprus solution

One system that asks, answers, qualifies and books

Everything runs in the background against your real customer activity. You just see the reviews and the booked calls.

Automated review requests

Timed SMS and email requests fire the moment a job is complete, with private feedback capture before anything goes public.

AI assistant on your website

Oprus AI answers questions instantly, day or night, and turns anonymous browsers into named, contactable leads.

Qualification before it reaches you

Every enquiry is scored against your criteria, so your team only spends time on prospects who are worth calling.

Appointments booked for you

Qualified prospects pick a slot from your live calendar and receive confirmations and reminders automatically.

Follow-up that never forgets

Multi-step sequences keep working on quiet leads, so nothing is lost because someone got busy.

Connected to your stack

Google Business Profile, CRM, calendar, SMS, email and webhooks — built to plug into the tools you already run.

How it works

Live in four steps

No new software for your team to learn. We connect to what you already use.

01

Connect

We link your Google Business Profile, website, calendar and CRM in a single onboarding session.

02

Configure

We write your review sequences, chatbot knowledge base and qualification rules around your services.

03

Launch

Everything goes live and starts working on real customers, usually within about five working days.

04

Grow

You review performance monthly and we refine timing, copy and routing to keep results improving.

What it looks like

Example customer feedback

These examples illustrate the format of feedback our system collects. They are not real customer testimonials.

Booked online in under a minute and the reminder arrived the day before. Genuinely the easiest appointment I've ever made.
Sample reviewIllustrative — dental practice
Someone answered my question at 9pm on a Sunday. Quote arranged before I'd finished my cup of tea.
Sample reviewIllustrative — home services
Friendly team, spotless facilities, and the follow-up afterwards was a really nice touch.
Sample reviewIllustrative — fitness studio

Honest by design

We never write, buy or incentivise reviews. Every review comes from a real customer, requested at the right moment. Any performance figures shown on this website are illustrative examples until they are replaced with verified customer data.

FAQ

Questions, answered

Everything local business owners ask us before starting.

Ready to turn happy customers into 5-star reviews?

Book a free strategy call and we'll map out exactly how many reviews and leads your business is leaving on the table each month.